777md Privacy Policy

1. Introduction

777md (hereinafter referred to as "we", "our", or "the platform") is a trusted online casino and betting platform in Bangladesh. We place the highest importance on protecting the personal information of our users. This privacy policy document explains what types of information we collect, the purposes for which we use it, and how we keep it secure.

By visiting our website 777md.cam or using any of our services, you accept the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.

This policy applies together with our Terms and Conditions and Responsible Gaming Policy. We reserve the right to update this policy at any time, and you will be notified accordingly when changes are made.

2. What Information Is Collected

777md collects two types of information from its users — personally identifiable information and non-personal technical information.

Personal Information

For account registration and service delivery, we may collect the following information:

• Full name and date of birth
• Email address
• Residential address and nationality
• National ID or passport number (for identity verification)
• Financial transaction details (related to bKash, Nagad, Rocket)
• Login credentials (username and encrypted password)
• Gaming history and account activity

Non-Personal Technical Information

Information collected automatically to improve the quality of our services:

• IP address and device type
• Browser version and operating system
• Date, time, and pages visited when accessing the website
• Click patterns and session duration
• Referral source (where you came from before reaching the site)

3. How Information Is Collected

777md collects information through various means:

• Direct Collection: Through information provided during account registration, deposit forms, support requests, or any other form.
• Automated Collection: Through cookies, web beacons, and similar technologies when you browse our website.
• Through Third Parties: From identity verification services, payment processors, or fraud prevention agencies.
• From Gaming Activity: Automatically while you play games and place bets on our platform.

4. Purpose of Using Information

We use the collected information for the following purposes:

Service Delivery and Operations

• Creating accounts and verifying identity
• Processing financial transactions and ensuring security
• Running gaming services properly
• Managing bonuses, rewards, and promotional offers
• Providing 24/7 customer support in Bengali

Security and Legal Compliance

• Preventing fraud, money laundering, and other illegal activities
• Complying with applicable laws and regulations
• Implementing responsible gaming policies
• Protecting account security and integrity

Service Improvement

• Reviewing and improving user experience
• Resolving technical issues on the platform
• Making decisions on adding new games and services
• Providing personalized offers and recommendations

Communication

• Sending transaction-related notifications
• Sending account security alerts
• Sending promotional information based on your consent

5. Sharing Information with Third Parties

777md does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in a limited way in certain specific situations:

Service Provider Partners

Necessary information may be shared with trusted third parties acting on our behalf, such as payment processors, identity verification services, technology support providers, and analytics service providers. These partners are required to follow our instructions only and to keep information confidential.

Legal Obligations

We may be required to disclose information in response to court orders, requests from law enforcement agencies, or requirements under applicable law. In such cases, we will disclose only the information that is legally required.

Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. We will notify you in advance if such a change occurs.

6. Data Security Measures

To protect your personal information, 777md applies industry-leading technologies and practices:

• SSL Encryption: All our communications are secured through 256-bit SSL (Secure Socket Layer) encryption, which prevents any unauthorized access while your information is being transmitted.
• Encrypted Data Storage: All stored sensitive information is kept in encrypted form.
• Regular Security Audits: Our systems undergo regular security testing and vulnerability assessments.
• Access Controls: Only authorized personnel can access user information, and their activity is logged.
• Firewall and Intrusion Detection: Advanced firewalls and real-time threat detection systems remain active.
• Two-Factor Authentication: Two-factor authentication is available for account security.

Please note that transmitting information over the internet cannot be made completely secure. Although we make every effort to protect your information, no transmission method can guarantee perfect security.

7. Cookies and Tracking Technologies

777md uses cookies and similar technologies to improve your browsing experience and enhance service quality.

Types of Cookies

• Essential Cookies: These cookies are necessary for the website to function properly. They are used to maintain login sessions and ensure security.
• Functionality Cookies: These cookies are used to remember your preferences and settings, such as language preference.
• Analytical Cookies: These help review and improve website usage. This information is kept in aggregated and anonymous form.
• Performance Cookies: Used to monitor site speed and performance.

Managing Cookies

You can accept or reject cookies by changing your browser settings. Please note that disabling certain cookies may cause some parts of our service to not work properly.

8. Data Retention Period

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected or as required to meet legal obligations.

• Active Account Data: Full information is retained for as long as the account remains active.
• Financial Transaction Records: Retained for a specified period based on legal and regulatory requirements.
• Closed Account Data: Necessary information is retained for a specified period after account closure in accordance with applicable law.
• Technical Logs: Generally retained for a short period and then deleted.

Once the retention period ends, we securely delete or anonymize the data so that you can no longer be identified.

9. Your Rights

As a user of 777md, you have the following rights regarding your personal information:

Access

You may request a copy of the information we hold about you. We will provide it within a reasonable time.

Right to Correction

If there is any error in your personal information, you may request a correction. Contact our support team and we will act promptly.

Request for Deletion

In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained due to legal obligations.

Objection to Processing

You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.

Data Portability

You may request your information in a structured, commonly used, and machine-readable format.

To exercise these rights, contact us by email at [email protected] or speak with our support team via 24/7 Bengali live chat.

10. Privacy Protection for Minors

777md's services are for those aged 21 and above only. We do not knowingly collect information from any person under the age of 21.

We prevent minors from creating accounts through an age verification process at registration. If we learn that information about a minor has been collected unintentionally, we will immediately delete that information and close the associated account.

If you believe a minor is using our platform, please notify our support team immediately.

11. Changes to the Privacy Policy

777md reserves the right to update or change this privacy policy at any time. In the case of significant changes, we will:

• Publish the updated policy on our website
• Change the "Last Updated" date at the top of the policy
• Notify you by email in the case of important changes

If you continue using our services after a change, you will be considered to have given your consent to the new policy. We therefore ask you to review this policy regularly.

12. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our privacy and data protection team is ready to answer all your questions.